Enviocuba.ca

My Account

• Information to Envioscuba
• VIP Client
• Store Credit
• How can I change my password?
• Can't access my account? password or user is wrong.
• How to Register?

Payments

• What forms of payment does Enviocuba.ca have?
• Why do I pay in Canadian dollars?
• When do you charge my credit card?

Warranty

• Treatment for products under warranty
• Products without chance of reparation.

Products

• Returns of products.
• I do not see the product I want.

Gift Cards

• How do your gift cards work?

Family and Beneficiaries

• Does my family pick the order up or does Enviocuba.ca deliver to their house?
• Receipt of order in Cuba by your family and friends.
• How many beneficiaries can my order have?
• Do my family or friends pay anything upon receipt?

Orders

• What is the status of my order?
• How do I finish my order in your site?
• Why do I have to verify my order?
• Can I buy these products from outside of Cuba?
• Minimun and maximum of the order.

Errors

• Why does my order result in Void or Decline?
• Error 0366

Deliveries

• Delivery Times.
• Do you deliver outside of Havana?

Coupon

• How to use the Promotional Coupons?